At Reach Genius, we use AI to help sales teams scale personalized outreach—quickly, compliantly, and effectively. With that power comes responsibility. This page outlines our approach to Privacy, Cookies, Responsible AI, and Security, grounded in transparency, ethical practices, and a commitment to client trust.
Reach Genius is committed to protecting personal information and respecting the privacy rights of all individuals we interact with. We do not sell personal data. We do not use it for advertising. We handle data solely to deliver services and improve performance—nothing more.
We align with leading regulations, including:
General Data Protection Regulation (GDPR)
California Consumer Privacy Act (CCPA/CPRA)
Other U.S. state privacy laws (VCDPA, CPA, CTDPA, etc.)
We may collect and process:
Business contact info for outreach and targeting
Interaction data (opens, clicks) to measure engagement
Data provided by clients for campaign execution
Most of our processing is done as a data processor acting on behalf of our clients. We offer suppression mechanisms, data subject request handling, and data protection addendums (DPAs) to support compliance.
A template DPA is available to all clients upon request. We verify our sub-processors and vendors for compliance with security and privacy standards.
Have questions? Email us at privacy@reachgenius.com
We use cookies to keep our site running smoothly, improve user experience, and understand general usage trends.
Types of cookies we use:
Essential – Needed for login, session management, and security.
Analytics – Help us understand what pages are visited and improve performance (aggregated only).
Preferences – Remember language, timezone, and other user settings.
We do not use advertising or cross-site tracking cookies. We honor Global Privacy Control (GPC) browser signals and provide a banner to manage cookie preferences.
You can change your cookie settings at any time via your browser or our site settings.
AI is what powers Reach Genius—but we don’t use it blindly. We apply strict internal policies to ensure our AI is helpful, fair, and human-guided.
Our principles:
Transparency – We’re clear about what’s AI-generated and what’s not.
Fairness – We audit training data and model outputs for potential bias.
Human-in-the-loop – We don’t automate high-stakes decisions; humans always have the final say.
Data ethics – We never feed client-confidential data into third-party tools without explicit permission and legal safeguards.
We prohibit any use of our systems to mislead, impersonate, or harm. Our AI is built to assist sales teams, not replace ethical responsibility.
We take a proactive, modern approach to security—because trust is built on more than promises. We follow best practices in line with SOC 2 expectations, including:
Encryption – TLS 1.2+ in transit, AES-256 at rest
Access control – Role-based access and multi-factor authentication (MFA) for all critical systems, including support for SMS-based verification
Credential hygiene – Secrets are vaulted, access is tightly scoped, and credentials are rotated regularly
Monitoring – Centralized logging and anomaly detection across systems with periodic reviews
Incident response – A documented and tested plan with clearly assigned roles, internal escalation procedures, and client notification protocols
Vendor review – All third-party tools are assessed for data access, security certifications (e.g. SOC 2, ISO 27001), and contractually required to meet minimum standards
Employee training – All team members complete security onboarding and formally acknowledge internal policies
We are constantly improving our controls and invite clients to request more detail under NDA.
If you have a security concern, email us at security@reachgenius.com.
AI handles the grunt work. Your team focuses on closing.
Start turning prospects into leads—before your reps even lift a finger.
